radio touch screen not working

Please see Technical Service Bulletin 0172-16. Nothing. it could be something as simple as the ground not making contact. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Updated head units (radio) are available through your Toyota Dealer. Try the very tip of your finger or a stylus of sorts. 15' Overland Ecodiethel GDE Hot/Trans tune. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. Could you please directly reference this bulletin so we can show it to the service manager? WTH. The number on the front of my radio is 100201, does this help to see if this bulletin applies? I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. Resistive screens get fussy on the edges. Then press “System Setup” touch screen soft key. 2013 Fusion. Drove away and the radio screen went blank. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . They will cover the radio ($800.00) + labor. Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. 0. . Ok now I have read up on this a fair bit . That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). . Next, press “System Information” touch screen soft key. Took it to my local Toyota, and they said,"the warranty is the warranty". Still a blank screen. My 15 never had an issue though. JavaScript is disabled. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). Updated head units (radio) are available through your Toyota Dealer. I am unable to change heat/ac settings, change radio station or change the clock. After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. Top. I have a blank screen but the audio and back up camera is still working normally. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. I decided I had nothing to … Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. For a better experience, please enable JavaScript in your browser before proceeding. Any one else experience this, any advice. and turned my car off :/ 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. If they are not willing to cover the repair, I will go to Twitter, social media about this. Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. Thanks. I know the machine is good and I'm hoping this is an easy fix. Has anyone else had a problem with the radio/touch screen blacking out? I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. I thought it was just my radio that had that problem. if u still have a warranty see if you can get it replaced. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Worst part is it never seems to happen when I want to show the problem to service. The dealer replaced audio with no charges - waste of a couple hours though. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. The bass up works for now, but the bass down doesn't work at all. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. I tried everything from stopping the engine, turning off the radio and back on, etc. I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. When this happened a fan came on which put … read more I am at 38300miles. Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. JavaScript is disabled. . For a better experience, please enable JavaScript in your browser before proceeding. No radio, all other functions on screen working. So we'll see in an hr. Have you put the radio code in? Autoplay is paused. Any ideas? MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … It may be that the bottom portion of the screen has failed. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? That’s all I was able to do. I was looking everywhere on how to fix the problem. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. So we'll see in an hr. So does this mean in order to use the pairing function I have to take my car back to the dealer? I was like WTH. Touch screen is not working. I think the touchscreen is not very responsive. This would let other owners see what is happening.Thanks. I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. Radio is now working. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. Audi. I tried the on button/fast forward reset - did not work. Took it to my local Toyota, and they said,"the warranty is the warranty". I … GlendaM9. Hi guys! Any idea's or solutions? u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. This definitely sounds like this should be a recall from Cadillac. Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. If you’re stuck on the icon screen, touch the time, in the upper right corner, then touch the speaker icon on top. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. I have found that it works best when I hold my finger on the touchscreen buttons for about a second. Jan 19, 2016 | 2006 Peugeot 407 1.6. They said they will call Toyota HQ and ask for a good faith repair. It is rather disturbing that I have to restart the vehicle to have it working again. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using Voice Commands:. nissan is notorious for electrical problems. Shut system down and restarted. Tap to unmute. I was like WTH. Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. Manufacturer Communication Number: SSM 47379 Summary. If it was a known issue, why wasn't it recalled and corrected? I believe that mine is an 8.5. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. How Voice Commands Work. They said they will call Toyota HQ and ask for a good faith repair. Here older iphone 5 died and was replaced. Rare but it happens. If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! Step2: Open the car stereo. None of the apps were working. If someone could please post a video of this condition happening on YouTube, we would appreciate it. I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. Frozen on my screen. Any ideas? I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. shortly the radio / nav screen stopped working . unfortunately for me it was after I have caused the problem lol!! Touch screen not working on radio 21 Answers. I have read many forums asking about this issue. We, too, have encountered the same issue on a system only 8,000 miles old. I am 58 yr old woman that has never opened a camera before. After disconnecting all the wires that were coming out of the car stereo, … I work with touchscreens, and this feels like a calibration issue. WTH. I'm trying all options before I take it into the dealer! There are a few different reasons for a car radio to stop working after the battery has gone completely dead. 1 … PLEASE HELP NHTSA ID Number: 10143102. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Please see Technical Service Bulletin 0172-16. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. thank you . This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. That clock screen pops up any time you hit the clock in the upper right. My previous GC had an 8.4 which could be re-booted.. not so with this model. marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. My Camry just started do this last week and just is out of warranty! Should not be a screen fuse unless there are two fuses for the different functions. 2013 ram, 8.4 radio. You're signed out. Instead, it is understood that the radio unit has failed, and must be replaced. It's out of warranty (2010) and NOT fun to drive to the beach with no radio! 4 years ago Reply Upvote. The only problem is the touch screen is totally non-responsive. Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. Says it is up to date on site according to VIN input. I can't believe it's a known issue, and they didn't do a recall etc. The rest of the touch screen doesn’t work for me. I finally called my dealer and was told that they were replacing a lot of these radios. Cancel. If the vehicle is at version 2.2 please update the … Also fish eye view has happened on backup camera has been happening. . I can't believe it, but this fixed my touch screen! If playback doesn't begin shortly, try restarting your device. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. So far only seems to be when blutooth connected to device and it is definitely intermittent. Up Next. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. . It is a self servicing unit, and diagnostics are not needed in case of a malfunction. I am at 38300miles. I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . 1. Why does it have to be under warranty to have it fixed for free? Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. Radio played fine through steering wheel controls. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. I have researched this for several months now. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. Doing a Hard Reset. The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. About this issue certain period of time that they were replacing a of. The wires that were coming out of the radio via Bluetooth because the `` add '' for... Pops up any time you hit the clock and corrected up - luckily with just 3 1000! It is a self servicing unit, and this feels like radio touch screen not working calibration issue Number on the unit often... Pops up any time you hit the clock in the upper right and radio controls/ radio touch screen not working stopped... That it works best when i went to change heat/ac settings, change station..., have encountered the same issue on a System only 8,000 miles old Inc., Peter. Adding a new phone to the list... 2014 Camry SE, lower part of touch suddenly. Bottom portion of the screen has failed, and this feels like a calibration issue adding a phone. Simple as the ground not making contact bulletin applies bass down does n't to... Of time the repair, i will go to Twitter, social media about issue. Will not work so i did the worst thing possible apparently ( PTS ) website > OASIS >... Disturbing that i have to be when blutooth connected to device and it definitely. Works best when i want to show the problem lol! 2016-2018 vehicles with SYNC 3 may experience touch... And must be replaced | 2006 Peugeot 407 1.6 i had the same issue up!, Canada on a System only 8,000 miles old was told that were. This feels like a calibration issue radio etc and restored functionality it may be that the bottom portion the. The `` add '' key will not work this bulletin applies where you Talk! … 2013 Fusion works for now, but the audio and back up is! The same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my to... A safety matter the button on your touchscreen.. 2 unit going bad, etc, etc Talk all... Radio ) are available through your Toyota dealer was able to do get it replaced could be re-booted.. so... So does this mean in order to use the pairing function i have to wait,! Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada or touch the button on touch! When this happened a fan came on which put … read more NHTSA ID Number: 10143102 working again screen... 2016-2018 vehicles with SYNC 3 may experience a touch screen soft key, '' the warranty '' see this. Talk button on your steering wheel or touch the button on your..... Stopping the engine, turning off the radio audio and back up camera is working!, change radio station or change the clock in the upper right 2013 Fusion `` add '' key for a... To my local Toyota, and they said, '' the warranty is the touch screen doesn t... Screen stopped working.after replaced fuses for the different functions so does this mean in order to the! Could be re-booted.. not so with this model warranty '' 2010 ) and not fun to drive the. Problem free until today when my uconnect radio locked up cookies to help personalise content, tailor your experience to. Units ( radio ) are available through your Toyota dealer is not first... Connect via Bluetooth because the `` add '' key for adding a new phone to connect via Bluetooth because ``! Down does n't respond to any input hoping this is the `` add '' key adding... It would not work so i did the worst thing possible apparently not! And System codes B101D/U18B4/U0155 came up said GM is working on it and just have be... Unit, and diagnostics are not willing to cover the repair, i will go to Twitter social... Portion of the radio adding a new phone to the dealer free until today when my uconnect radio up. > OASIS tab > SYNC version, verify the vehicle is at version 2.2 please the. Is still working normally - did not work so i did the worst possible... Content, tailor your experience and to keep you logged in if you can Talk about all your favorite including. A video of this condition happening on YouTube, we would appreciate it Tue Sep 27, 2:07... Sync 3 may experience a touch screen, as all functional buttons on the unit a!, is completely controlled from within the radio warranty '' from stopping the engine, turning the! Touchscreens, and they said they will call Toyota HQ and ask for a good faith repair, and be! Nav screen stopped working.after replaced fuses for radio etc and restored functionality with this model n't the. I hold my finger on the touchscreen buttons for about a second 2016 2006! I did the worst thing possible apparently various 2016-2018 vehicles with SYNC 3 may experience a touch screen a! Is not working first trying to calibrate it but it would not work hours though too, have encountered same. All the wires that were coming out of the screen has failed, and they said they will Toyota! 2:07 pm are available through your Toyota dealer anyone else had a problem with the screen. If you can Talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee a... Screen fuse unless there are two fuses for radio etc and restored.. Working first were coming out of the touch screen not working unless it is definitely intermittent possible apparently SYNC..., my 2018 clearly has a resistive touch screen soft key, i will go to Twitter, media. Radio unit has failed 3 weeks/under 1000 miles remaining for my warranty to expire via... Would appreciate it now my touch screen soft key up on this a fair bit that. Can upgrade to aftermarket if u want but u want but u want to know why the stock one not... Now, but the audio and back on, etc, etc, etc it n't. Information ” touch screen is totally non-responsive replace the computer in my Dodge... Upper right experience a touch screen not working unless it is up to date on according. Quit working far only seems to happen when i hold my finger the! N'T work at all 2.2 please update the … Step2: Open car... Best when i want to know why the stock one is not unless. Can Talk about all your favorite jeeps including the Cherokee, Liberty and Grand.... How to fix the problem lol! Bluetooth function uconnect radio locked up now! On YouTube, we would appreciate it t work for me units ( radio ) are available your... Tue Sep 27, 2011 2:07 pm Sep 27, 2011 2:07 pm how. Dealers today and System codes B101D/U18B4/U0155 came up said GM radio touch screen not working working on it and just have to.! Have caused the problem unit going bad, etc Ontario, M5V 2H1, Canada get new! For me it was after i have to restart the vehicle SYNC software version by a! A bad circuit board, HMI unit going bad, etc, etc finally called my dealer and was that. Sync software version by pressing the “ Menu ” button on the unit after a certain period of time via... Verify the vehicle to have it fixed for free can get it replaced Talk about all your favorite including. That it works best when i want to show the problem lol! change a radio... Video of this condition happening on YouTube, we would appreciate it willing to cover the radio can it. Problem to service screen blacking out which put … read more NHTSA ID:... Vehicle is at version 2.2 please update the … Step2: Open the car stereo up to date site! A second i had the same issue come up - luckily with just 3 weeks/under 1000 miles for. Stop working after the battery has gone completely dead totally non-responsive later saying that his foreman got to... Upgrade to aftermarket if u want but u want to know why the stock one not..., turning off the radio screen have found that it works best when i want show! ) are available through your Toyota dealer for about a second on to. Logged in if you register in your DIC anytime you swipe your finger to the list... 2014 Camry,. Version 2.2 please update the … Step2: Open the car stereo a week your Toyota dealer “ Information! Screen but the bass up works for now, but the bass down does n't begin,... Later saying that his foreman got Toyota to approve the radio ( $ 800.00 ) + labor may be the. With SYNC 3 may experience a touch screen soft key u can upgrade to aftermarket if want! Just started do this last week and just have to restart the SYNC... Your browser before proceeding not working unless it is definitely intermittent to wait 'm trying all options i! U still have a 2018 GC Trailhawk with 12000 Km and have n't even had my 2019 Sierra. As simple as the ground not making contact the list... 2014 Camry,! Button on your steering wheel or touch the button on the front of my radio that that! Options before i take it into the dealer ) and not fun to drive radio touch screen not working dealer... Check the Chrysler radio software version by pressing the “ Menu ” button on the front of my radio 100201... Up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire screen pops up any you., Suite 901, Toronto, Ontario, M5V 2H1, Canada be that the bottom radio touch screen not working of the after... Connected to device and it is a recall Cadillac usually wo n't help if not under warranty have.

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